At Chefom3isa, customer satisfaction is at the heart of what we do. We take pride in offering high-quality spices, honey, pomegranate molasses, electronic books, and cooking classes, and we want you to feel confident with every purchase.

Due to the perishable nature of food products, including spices, honey, and pomegranate molasses, we do not accept returns on these items unless they arrive damaged or incorrect. If your order is wrong or arrives in poor condition, please contact us within 3 days of delivery with photos, and we’ll gladly offer a replacement or store credit.

For electronic books and digital cooking classes, all sales are final. Since these products are delivered instantly, refunds are not available. However, if you experience access issues or content errors, we’ll work quickly to resolve the problem.

We do not offer refunds for customer error, such as ordering the wrong item or providing an incorrect address. Please double-check your order before confirming.

To initiate a return or refund request, email us at with your order number and issue details. We review every case individually to provide fair solutions.

By shopping at Chefom3isa, you agree to the terms of this Refund and Returns Policy. Thank you for supporting our passion for flavor, quality, and learning.